March 2025
Comments
Assessment that I needed to come in after a telephone interview. Came in within the hour and seen by doctor who sorted out the problem and gave me advise going forward – First class service
I felt listened to and the doctor has made some referrals for further appointments as well as prescribing medication to help.
The GP gave me time for me to explain all that I needed to say.
Because all your doctors are caring, knowledgeable and conscientious. I am so grateful for the wonderful service that I have received since Christmas when I had some not-so-good news. However, I have been reassured by Dr Dey today and feel so much better after our conversation. Very many thanks to him. May I also send my grateful thanks to Dr Anchal who has been absolutely wonderful with treatment and explanations. Nothing seems too much trouble for your doctors and staff; how very lucky we are to be registered with you.
As the nurse was running late they called prior to let me know, very professional! Rachel was attentive and answered all my weird and wonderful questions!!! Dr malhotra has always been extremely helpful and patient with me!
The return to proper face to face appointments is not before time. We’ve waited 5 years so have had a very poor service during that time. I had been considering a change of practice but I’ll stay put now. Dr McGreal was very thorough and I was very impressed with her assessment.
Gemma is amazing. She’s friendly, chatty, and has a way of making you feel at ease. She’s also very helpful and a credit to the surgery.
Thorough, sounded genuinely interested. Not rushed at all. Quite refreshing not to feel you have 3.5 minutes to say everything you need to. Action plan sounds positive. Very grateful for the call,
Jan 2025 – Reviews (26 entries received)
Just to reiterate the professionalism and amazing service provided by the surgery team. Also the online portal is really useful and easy to navigate.
The practitioner was excellent, created a safe environment and was very patient with me
Very caring & polite staff & lovely doctor who made you feel like she had time for you & listened to what I was saying
The doctor took time to listen to me and I didn’t feel rushed or silly for being there
I rang this morning and was offered a face to face appointment. The Doctor was extremely professional and helpful. She examined me thoroughly and listened to what I had to say. She gave me expert advice and referred me on 2 week pathway. The Doctor took my symptoms very seriously, to which I am very grateful.
December 2024 comments
We wish to express our deepest gratitude to Karis for the exceptional care and professionalism which we have received.
Please know that your efforts are deeply appreciated and we are incredibly fortunate that you have been there to support us.
Thank you so much.
Great environment inside and out .
Receptionist polite and friendly . Nurse professional, polite and knowledgeable
Dr Malhotra is honestly one of the best doctors I have ever spoke with, she has supported me from day one, going the extra mile. She is an asset to the practice. Dr I hope you have a great Christmas and we will be in touch hopefully in July
November 2024 Family and Friends Test. Speed, I asked the nurse a question this morning during my annual blood test about a Prostate check. She suggested I ask for a call from the doctor which I did, it was arranged for the same day, Dr Dey called me, asked a few questions and asked me to come back into the surgery for an examination. I was not expecting such a speedy response, particularly after previous problems even getting to speak to a Dr, let alone see one! It was a nice appointment today and I felt the doctor understood me. Had concerns calmed with next steps put in place Practitioner listened to me well and was sympathetic to my illness. Gave good advice and support. I was in the surgery to collect a BP form and managed to grab 5 mins with a GP to discuss a recent diagnosis. I’m immensely grateful to Dr Shane Mistry for finding the time and putting my mind at rest. Excellent service. Considerate and courteous. Received an appointment on the same day at 9:00am – efficient Marc was fantastic with ensuring my child’s experience was a positive one. He took an interest in his likes and asked him questions, he was kind and patient which put me and my child at ease. He completed thorough checks and I was satisfied with his response. |