ENGAGE online consultation service

GP Appointments

All appointments are currently being booked for a telephone traige unless stated otherwise. The clinician will triage you over the phone and invite you for a face to face if needed.

Appointments available;

"On the day" - we offer daily appointments that are bookable between 8:00  - 11:00. There are a limited number of these appointments so please call early to avoid disappointment. You are unable to specify clinician as these are acute on the day issues that need to be seen that day. 

"Pre- bookable" - we offer a good range of pre- bookable appointments typically available within 2 weeks, you are able to specify Clinician, these are meant for ongoing issues where continuity is best. 

"Urgent" - These appointments are for medically urgent on the day problems that would otherwise need A&E or walk in help. These will be triaged by reception and then again by the on call doctor, if it is deemed not to be medically urgent you will receive a text to ask you call the next morning to book in an "on the day" appointment. 

For urgent mental health issues please contact the crisis team 0300 300 1010

blue clock

 A.M.P.M.
Monday8.30 – 11:003.00 – 5.30
Tuesday8.00 – 11.003.00 – 5.30
Wednesday8.00 – 11.003.00 – 5.30
Thursday8.30 – 11.003.00 – 5.30
Friday8.30 – 11.003.00 – 5.30
WeekendsCLOSEDCLOSED

Prescribing

Prescriptions can take 48 hours to process, any loses or thefts of prescriptions will not be dealt with without a crime number. "Urgent" prescriptions can be issued by your chemist. Unless the medication is life saving such as inhalers and epilepsy medication, we will not process prescriptions urgently. Please ensure you are ordering your prescription on time or ask reception about repeat dispensing. 

Do I Need To See A Doctor?

We have now got 2 Advanced Nurse Practitioners who can see all first presentations of an illness, acute pain, infections, UTI's, rashes and many more.

With the demands on the service currently, it is more important than ever to check if you can use self-care for your problems. Please use the link below to check your symptoms and follow the advice 

NHS Symptom Checker

SMS Reminders

The practice sends SMS text confirmations of any appointments booked and also we will send you a reminder text 24 hours before your appointment. Ensure your mobile phone is registered on our system. Ask reception for details.

Please do not make an appointment with the doctor to chase your referral ask our admin team who can chase this for you, (The doctor will only ask them) help us to be responsible with appointments . Thank you

Practice Leaflet

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website