Welcome to Barwell & Hollycroft Medical Centres

IF YOU ARE ASKED TO ATTEND THE PRACTICE PLEASE COME WITH YOUR OWN FACE COVERING.

Due to children returning to schools symptoms of Covid will increase. First port of call is that you and your family isolate and book a test immediately through 119 or https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/get-a-test-to-check-if-you-have-coronavirus/ for the person that is symptomatic. If the results come back negative you are then able to go back to work. Visit the GOV website for an isolation note. 

The practice can not carry out tests and can only advise the above.

Due to the current situation with the outbreak of COVID 19 we have had to make some changes to the systems we are using as a practice. We are using the website to communicate these with you as well as text messaging. Hollycroft and Barwell sites are still running, please call the normal numbers to talk to one of our reception staff with your query. Do not attend any site unless instructed to do so, this is for your own safety.

1. We have now started to contact patients with ongoing health conditions to ask they attend for their yearly testing, we have also started some screening clinics (smears). You will receive a call from a member of our team to book you into an appointment and to give you all the instructions. Please note, there are some significant changes to how we are running the clinics, please ask the reception team if there is anything you are unsure about.

2.  All appointments will now have to be clinically triaged - call the surgery as normal and reception will signpost you appropriately. Do not attend the surgery without being instructed to do so. We will not allow walk in patients as you will not have been appropriately triaged, this is for your safety, the safety of our other patients and our staff safety. 

3. Please download the NHS app https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ and follow the instructions to register an account, you will then be verified and be able to order through the app all of your medications on your repeats. If you have elderly relatives that are patients that do not have a smartphone or access to the internet please get them to fill out this form and someone drop it through the letter box so we can sort alternative arrangements.Prescriptions to be ordered by chemist

4. MED3s and any letters etc will now be text to you, you will receive a link, when you click on the link you will be able to download the document requested.

5. Any paper prescription requests will need to be posted through the door at Barwell or Hollycroft Medical Centre. Please remember you can download the APP, use Engage consult or call the practice to save you a trip to the practice.

6. To drop a sample off at Barwell Medical Centre or Hollycroft Medical Centre ring the intercom (now situated  on the wall) and someone will release the door for you to pop the sample into the sample container.

7. When you attend Barwell or Hollycroft practice, you will be triaged once again at the door by a staff member to see if your condition has altered since booking the appointment. Press the intercom button to speak to a receptionist

8. Please be reassured that we are doing all we can to ensure we can maintain this service during this difficult time. All the measures that have been put in place have been carefully considered, and the Partners feel they are needed for everyone's protection. 

Important information about the coronavirus (COVID-19)

The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on: nhs.uk/conditions/coronavirus-covid-19/

For any Covid - 19 questions, please refer straight to the government website https://www.gov.uk/coronavirus

Here you can

• Order or book a test
• Check latest travel advice
• Keep up to date with local lock downs
• Obtain an isolation note for your employer  

Please contact the surgery via the phone if you are feeling clinically unwell

LLR Privacy Notice

Important News

Online booking of appointments is currently disabled due to the current outbreaks of the Coronavirus. Please call us to book any appointments with our doctors, nurses or advanced nurse practitoners so we can triage the appointments and ask the appropriate questions to prevent the spread of the virus.

Barwell - 01455 849 149        Hollycroft - 01455 234 414

The NHS app or Engage Consult

Install the NHS app and have access to everything you need anywhere be it booking an appointment to viewing your medical record. All you need to do is install the app, register to the practice your with and login. It's very easy to use and makes it even easier to deal with doctors appointments.

Engage Consult is an online consulting service. Access your doctors surgery all online!

Data - Information you need to know. 

As you know we hold a lot of information about you which is securely kept on our system. You can choose how we share your data by following this link 

https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/ 

CQC Statement of Purpose

CQC inspection result