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Noticeboard

 

IMPORTANT - FRIENDS & FAMILY TEST - The care we give you here at Barwell & Hollycroft Medical Centre is important to us. We are part of the NHS national programme for patient feedback, called the 'Friends & Family Test'.

 

Go to the Friends & Family tab to the right of this Home page and click on the Friends and Family to take the survey and leave your comments etc.

 

This information you give us will be confidential and used to improve services in our practice. Thank you

 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please let us know as soon as possible.  By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Barwell & Hollycroft Patient Group

We now have a patient forum which meets quarterly to discuss practice and health issues.  See link on other side of page.

Flu Vaccinations

See latest news for more information

New practice staff

See Practice Staff section for information

PATIENT SURVEY

We value our Patient's comments and opinions and we would be very grateful if you could complete our Patient Survey on-line, this is located at the bottom of the home page on the right "Let us know what you think about our services".  Thank you very much for your co-operation.

Care Quality Commission

https://www.cqc.org.uk/sites/default/files/new_reports/AAAH3504.pdf

The Care Quality Commission (CQC) are the independent regulators of all health and social care in England. They are given powers by the government to monitor and inspect all health care premises.

 

During their inspection they ask about five key questions regarding the quality and safety of our services: 

  • Are we safe?
  • Are we effective?
  • Are we caring?
  • Are we responsive?
  • Are we well-led?

 

As well as focusing on the five key questions, they will always look at how services are provided to people in specific population groups. For every GP practice they look at the quality of care for the following six  population groups:

  • Older people
  • People with long-term conditions
  • Families, children and young people
  • Working age people (including those recently retired and students)
  • People whose circumstances may make them vulnerable
  • People experiencing poor mental health (including people with dementia)

You can read more about the CQC by visiting their website www.cqc.org.uk/ 

  • Click here to see our ratings across these areas:CQC Ratings

 

 

During the inspection they interview the doctors, nurses staff and patients. They are particularly keen to seek the opinions of our patients so if you visit the practice on inspection day you may be asked about us.

 



 
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